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The best way to contact us is via e-mail. We will do our best to respond to your inquiry within 24 hours. |
Technical support
is available to all users of KRyLack Software products, free of
charge, but registered users receive Premium Support.
If you are reporting a technical issue,
first:
- Make sure you are using latest version of our software. (Click
here for download page)
- Be prepared to provide us with your system information, such
as what operating system you are using (Windows
95/98/98SE/ME/NT/2000/XP/2003/Vista/7), how much RAM you have
installed, what processor your computer has, etc.
-Try to reproduce the issue explaining it it step by step.
Suggestions
We generally issue new releases with new features every
few months. We love to listen to your ideas regarding features
that you would like to see added, and will usually implement
them in future updates.
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